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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GÖLZ products

The group "New Technologies" offers for review the products of the plant GÖLZ: core collectors, diamond drilling rigs, drilling rigs, motors, seam cutters, stone cutting machines, band saws, circular construction saws, rope saws, hydraulic units, processing devices, grinding machines, grinding and polishing equipment, industrial vacuum cleaners, hand machines, diamond discs, diamond crowns, drills, diamond cups, diamond ropes, mobile power supplies, power supplies and drives, adapters
  • Core collectors GÖLZ
    Core collectors
    KV200, KV350, etc.
  • Accessories GÖLZ
    Accessories
    pumps, rings, forceps, etc.
  • Drilling rigs GÖLZ
    Drilling rigs
    BorMatic, DS, SD, etc.
  • Bed frames, engines GÖLZ
    Bed frames, engines
    FB, KB, GBM, etc.
  • Seam Slicers GÖLZ
    Seam Slicers
    FS et al.
  • Rope saws, hydraulic units GÖLZ
    Rope saws, hydraulic units
    KS et al.
  • Stone-cutting machines GÖLZ
    Stone-cutting machines
    MS, GS350, etc.
  • Band saws, circular saws GÖLZ
    Band saws, circular saws
    MB, CBS, etc.
  • Recycling devices GÖLZ
    Recycling devices
    Slurryfox SFP, etc.
  • Grinding machines GÖLZ
    Grinding machines
    ES, SM, etc.
  • Industrial vacuum cleaners GÖLZ
    Industrial vacuum cleaners
    DV, etc.
  • Manual machines GÖLZ
    Manual machines
    HS, HE, SF, etc.
  • Diamond Discs GÖLZ
    Diamond Discs
    LA, RX 1, UG, etc.
  • Diamond Crowns GÖLZ
    Diamond Crowns
    RML, CT, etc.
  • Grinding wheels GÖLZ
    Grinding wheels
    DS, CG250, etc.
  • Diamond Ropes GÖLZ
    Diamond Ropes
    DS et al.
  • Power supplies, drives GÖLZ
    Power supplies, drives
    Batt Pak, PB, etc.
  • Adapters GÖLZ
    Adapters
    ESPADA, KOGIA, etc.

NEW TECHNOLOGIES GROUP

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